Contact us

We're here to help

Questions about a shade, an order or how to wear your JuvaBun? Message us and our team will help.

Chat with us

Prefer email? info@juvabun.com
We reply within 24 hours, usually much sooner.

  • Reply within 24 hours
  • Easy shade exchange
  • 60-day money-back guarantee

Quick answers

Where's my order?

Track it with the number from your shipping email.

Track my order

Wrong shade?

Tell us the shade you'd like and we'll help you swap it.

How shade exchanges work

Returns and refunds

Ask within 60 days of your purchase.

Read the refund policy

Not sure about your shade?

Send us a photo of your hair in daylight and we'll pick the closest shade.

Send a photo in chat

More answers

Shipping, payment, wearing and care.

See all questions

Prefer to write? Send us a message

Suggestions are welcome too. We love to hear how we can do better.

We reply within 24 hours, usually much sooner.