Go for what attracts you the most.

If you want extra volume and a fuller look, go for JuvaBun Messy Bun. If you want extra hair length in a few seconds, go for JuvaBun Ponytail 12' or JuvaBun Magic Ponytail.

JuvaBun Messy Bun, is our most popular product. With the Messy Bun, you get the best of both worlds: hair volume and length!

You can track your order at anytime HERE.
Once your order ships, you will receive an email containing your tracking number.

Try to compare your own hair with the color that looks the closest from the color options. In most cases that will do the work. But if you’re still not sure you can:

1. Take our Color Match Quiz HERE.
2. Contact us by clicking on the Chat Icon (at bottom right corner), and we’ll help you to choose your color.

*Even if your color is only close to matching your hair color, and not a 100% perfect match, it will blend in with your own hair color and give you that natural and real look.

Rest assured that even if you picked the wrong color, or you’re just not happy with the result, we will replace it for you until we get it right.

We know that matching your hair color can be challenging, so we've made our exchange process as simple as possible:

Contact our support team by any of the following options below (phone, email, chat), or by filling the form HERE.

Our support team will then get back to you within 24 hours (usually it takes a lot less), and will help you choose a different color that will better suit you. Easy as that.

First of all remain calm and know that we will do whatever it takes to make sure you’re happy with your order. If for whatever reason you are not satisfied with your order we will refund you - no questions asked.

Contact our support team by any of the following options below (phone, email, chat), or by filling the form HERE.
Our support team will then get back to you within 24 hours (usually it takes a lot less), and will assist you with your refund.

We will not hold your money if you are not happy with your purchase.Once your refund is being processed you should see it in your account within 5-7 business days.

Shipping costs are not refundable.

In the Checkout page, when entering your personal details click "show order summary" (via mobile) or look at the right side of the page (via desktop) and simply insert your code into the discount box.

*If you choose to use PayPal - click PayPal at the Cart page, and after logging in you will be sent back to the same Checkout page as above, where you can add your discount code.

We offer a variety of payment options. We accept Visa, MasterCard, Discover, American Express, Apple Pay, Google Pay, Bitcoin, etc. (All the payment options will be shown at checkout). We also accept PayPal.

We do not accept personal checks, money orders, direct bank transfers, or cash on delivery.

The default pricing on our site is in USD and the conversion rate depends on your issuing credit card company used on the transaction. The site will default US Dollars on the checkout page.

If you pay in a currency that’s different from the designated currency of your payment method, your provider or third-party payment processor may apply a currency conversion rate or fees to your payment.

If you did not receive an email from us within an hour upon placing your order and it’s not in your Spam/Promotion folder, the email address on file is most likely spelled incorrectly.

Please contact our Customer Service for assistance.

We have a large assortment of products stocked in different warehouses, so when you order multiple items at a time they may be shipped separately. You may receive one item before the next.

So don't panic if you don't receive all of your items at once, they are on the way.

To change an order, please contact us immediately. Be sure to include your order number and a message indicating the correct shipping address.

We can change the shipping address if the order has not been processed yet.

Please note that orders generally process within 12 hours, so be sure to notify us as soon as possible.

To change an order, please contact us immediately. Be sure to include your order number and a message indicating the change(s) that are needed.

Please note that orders generally process within 12 hours, so be sure to notify us as soon as possible.

Orders will be processed within 24 hours of ordering and shipped the next day after the processing day.

Shipping times are between 2-14 business days (depending on the shipping method and your shipping address you choose at checkout).

We offer Worldwide Shipping. Orders are shipped from the U.S. and shipments are usually delivered within 1-2 weeks.

The approximate shipping time depends each country and on the shipping method you select at checkout.

US shipping times are between 2-7 days.

USA Shipping: We offer Free Shipping on orders $55 and over.

Within the continental United States, flat rate shipping is $7.95 and delivered in 6-12 business days. Priority shipping is available for $12.95 with delivery in 2-7 business days. 
(If your order has a total of $55 or over, you will not be charged for additional shipping costs).


International Shipping: $7.95
(If your order has a total of $55 or over, you will not be charged for additional shipping costs).

Once your order ships, you'll receive your tracking number.

You can track your order at anytime HERE.
Once your order ships, you will receive an email containing your tracking number.

We know that matching your hair color can be challenging, so we've made our exchange process as simple as possible:

Contact our support team by any of the following options below (phone, email, chat), or by filling the form HERE. Our support team will then get back to you within 24 hours (usually it takes a lot less), and will help you choose a different color that will better suit you. Easy as that.

First of all remain calm and know that we will do whatever it takes to make sure you’re happy with your order. If for whatever reason you are not satisfied with your order we will refund you - no questions asked within 60 days.

Contact our support team by any of the following options below (phone, email, chat), or by filling the formHERE. Our support team will then get back to you within 24 hours (usually it takes a lot less), and will assist you with your refund.

We will not hold your money if you are not happy with your purchase. Once your refund is being processed you should see it in your account within 5-7 business days.

Shipping costs are not refundable.

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank.

There is often some processing time before a refund is posted. If it’s been over a week since we have refunded you please contact us and our support team will get back to you to solve the issue.

Try to compare your own hair with the color that looks the closest from the color options. In most cases that will do the work. But if you’re still not sure you can:

1. Take our Color Match Quiz HERE.
2. Contact us by clicking on the Chat Icon (at bottom right corner), and we’ll help you to choose your color.

*Even if your color is only close to matching your hair color, and not a 100% perfect match, it will blend in with your own hair color and give you that natural and real look. (Scroll down to see real customer reviews).

Rest assured that even if you picked the wrong color, or you’re just not happy with the result, we will replace it for you until we get it right.

Nope! You may need to double secure it, but it will definitely not fall out. Depending on your JuvaBun product, here are some easy ways to keep your JuvaBun secure:

For Messy & Straight Buns: Similar to a hair-tie, you can double it as if you are wearing a ponytail holder.

For Ponytail Clips: Make sure to clip your Extension Clip to your own ponytail, as you would with a regular hair clip. The bigger your own ponytail is, the better the clip will be able to hold on to your hair.

To be extra-safe, you can add a few bobby pins.

Yes! You can wash JuvaBun products with hair conditioner/shampoo in cold water. Just insert your extension into cold water and soak for about 5 minutes.

We recommend washing them every 10 uses or once there is product built-up. (Click HERE to see our full washing video).

Nope! It comes already styled, exactly as shown in the images and videos. Just make sure to give it a nice fluff before using it for the first time. You can also give it a gentle brush or simply use your fingers.

Exactly! Just wrap it around your own ponytail.
Depending on the length and fullness of your hair, you can double it around as much as you wish.

JuvaBun hair extensions are made with High-Quality Synthetic Hair, however, since they don't receive natural oils from the scalp like our own hair does, heating or curling them might damage them. If you insist, try lowering the heat, but we do not recommend doing so.

Synthetic hair is dyeable; however, you cannot do it using the regular hair dyes as the fibers of the synthetic hair are not penetrable like natural fibers. Synthetic hair are created from processed fibers which makes them difficult to dye. These synthetic materials don't have the natural pigments that real human hair does, which means that regular hair dyes won't work on synthetic hair. 

JuvaBun products are not sold in stores and are exclusively available through this online store only.
That's how we can guarantee the best price - and cut out unnecessary margins for middlemen that raise the retail price.