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Frequently Asked Questions

Try to compare your own hair with the color that looks the closest from the color options. In most cases that will do the work, but if you’re still not sure you can:

1. Take our Color Match Quiz HERE.

2. Contact us by clicking on the Chat Icon (at bottom right corner), and we’ll help you to choose your color.

Even if your color is only close to matching your hair color, and not 100% on-spot, it will blend in with your own hair color and give you that natural and real look. (Scroll down to see real customer reviews).

Rest assured that even if you picked the wrong color, or you’re just not happy with the result, we will replace it for you until we get it right.

Nope! You may need to double secure it, but it will definitely not fall out. Depending on your JuvaBun product, here are some easy ways to keep your JuvaBun secure:

For Messy & Straight Buns:

Similar to a hair-tie, you can double or triple it as if you are wearing a ponytail holder.

For Ponytail Clips:

Make sure to clip your Extension Clip to your own ponytail, as you would with a regular hair clip. The bigger your own ponytail is, the better the clip will be able to hold on to your hair.

To be extra-safe, you can add a few bobby pins.

Yes! You can wash JuvaBun products with hair conditioner/shampoo in cold water. Just insert your extension into cold water and soak for about 5 minutes. 

We recommend washing them every 10 uses or once a month. (Click Here to see our full washing video).

Nope! It comes already styled, exactly as shown in the images and videos. Just make sure to give it a nice fluff before using it for the first time. You can also give it a gentle brush or simply use your fingers.

Exactly! Just wrap it around your own ponytail. (Or clip it if it’s a JuvaBun Ponytail Clip). 

Depending on the length and fullness of your hair, you can double it around as much as you wish.

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